I can't get on battle.net!

[:1]I have tried several times to connect to battle.net and I'm not getting on. I have a via dsl modem and I am 100 percent sure I am connected. Everytime I try to connect I get this message.

http://img62.imageshack.us/img62/587...rscreenrc5.jpg

I downloaded the lastest patch and I don't know what else to try.|||Does this happen for all 4 realms?

Do you have a firewall or router, and need to open ports? (check out http://www.blizzard.com/support/?id=msi0445p for more information)|||I disabled my firewall. I have a router how do I check if I have to open ports? Ive already gone to the blizzard support 7 times already. They aren't much help.|||Go to http://www.portforward.com/english/a...bloIIindex.htm and select your router model. It'll display instructions on how to open up the necessary ports.|||I opened the nessessary ports but I'm still getting the same message.|||You're 100% sure those ports are now open? In other words, if you close down the router page, switch the router off, turn it back on and re-open the router page, those NAT entries for the ports would still be there?

Also, you never really answered the question about whether or not this happens for all realms.

Assuming the ports are indeed open, then I'd recommend trying to connect to battle.net via Telnet (http://www.blizzard.com/support/?id=adt0631p1). If that doesn't work, then do a trace route to try and identify where the problem is occuring (http://www.blizzard.com/support/?id=adt0631p2).|||I'll triple check the ports but I'm sure the entries are saved and I have tried all the the realms. That was the first thing I did. Thanks for your help so far. Ive been trying to get this to work for 4 hours now and I'm not giving up on it. XD|||Alright. Try and connect to battle.net via telnet and see how that goes. Basically, we want to confirm that it's not an issue with D2 itself.|||I'm getting the same problem; only it's occuring for USWest. The rest of the servers work just fine.|||Quote:








I'm getting the same problem; only it's occuring for USWest. The rest of the servers work just fine.




Then it might just be a temporary issue. If it persists for awhile (such as a complete day, without any access to USWest) then try to reset your server list (http://www.blizzard.com/support/?id=adt0633p), as USWest might have become corrupt, though if it had it would usually result in a constant querying gateway.

If you want, you can try to reset your server list anyway. Failing that, try to telnet to USWest or do a trace route to USWest (see my posts above) to try to identify the cause of the problem. It's possible that there could be a server down between you and AT&T or other connection issue.